International Order Information

Shipping Rates

CANADA & MEXICO

STANDARD

RUSH UNDER 2 LBS

RUSH OVER 2 LBS

EXPRESS DELIVERY

$9.95

$15.95

$23.95

$42.95


REST OF WORLD

237 countries 

Afghanistan, Aland Islands, Albania, Algeria, Andorra, Angola, Anguilla, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia And Herzegovina, Botswana, Bouvet Island, Brazil, British Indian Ocean Territory, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, China, Christmas Island, Cocos (Keeling) Islands, Colombia, Comoros, Congo, Congo, The Democratic Republic Of The, Cook Islands, Costa Rica, Croatia, Cuba, Curaçao, Cyprus, Czech Republic, Côte d'Ivoire, Denmark, Djibouti, Dominica, Dominican Republic, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands (Malvinas), Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guernsey, Guinea, Guinea Bissau, Guyana, Haiti, Heard Island And Mcdonald Islands, Holy See (Vatican City State), Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Iran, Islamic Republic Of, Iraq, Ireland, Isle Of Man, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Republic Of, Kosovo, Kuwait, Kyrgyzstan, Lao People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libyan Arab Jamahiriya, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Republic Of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Martinique, Mauritania, Mauritius, Mayotte, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Nicaragua, Niger, Nigeria, Niue, Norfolk Island, Norway, Oman, Pakistan, Palestinian Territory, Occupied, Panama, Papua New Guinea, Paraguay, Peru, Philippines, Pitcairn, Poland, Portugal, Qatar, Republic of Cameroon, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Helena, Saint Kitts And Nevis, Saint Lucia, Saint Martin, Saint Pierre And Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Georgia And The South Sandwich Islands, South Korea, Spain, Sri Lanka, St. Vincent, Sudan, Suriname, Svalbard And Jan Mayen, Swaziland, Sweden, Switzerland, Syria, Taiwan, Tajikistan, Tanzania, United Republic Of, Thailand, Timor Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, United States Minor Outlying Islands, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Virgin Islands, British, Wallis And Futuna, Western Sahara, Yemen, Zambia, Zimbabwe

STANDARD

RUSH

EXPRESS DELIVERY

$14.95

$23.95

$42.95

 

Delivery Times

  • Order must be placed by 3 PM (ET)

Region

Countries and Territories

Delivery Time

Canada

Canada

Standard: 4 - 12 business days
Express: 3 - 7 business days

Europe

Albania, Faroe Islands, Greenland, Holy See (Vatican City), Kosovo, Lithuania, Malta, Romania, Russian Federation, Saint Pierre and Miquelon

Express: 5 - 9 business days

Germany, Ireland, United Kingdom

Standard: 7 - 14 business days
Express: 4 - 8 business days

Armenia, Belarus, Cyprus, Falkland Islands (Malvinas), Gibraltar, Guernsey (UK), Iceland, Jersey (UK), Moldova, Montenegro

6 - 10 business days

Isle of Man

3 - 6 business days

Andorra, San Marino, Serbia

4 - 7 business days

Bosnia and Herzegovina

4 - 9 business days

Georgia, Ukraine

5 - 10 business days

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Greece, Hungary, Italy, Latvia, Liechtenstein, Luxembourg, Macedonia, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey

4 - 8 business days

Australia, Asia & Pacific

Australia, New Zealand, Singapore

Standard: 7 - 14 business days
Express: 5 - 9 business days

Hong Kong, Japan

Standard: 7 - 12 business days
Express: 4 - 8 business days

Bangladesh, Brunei, Cambodia, Maldives, Micronesia, Pakistan, Papua New Guinea

6 - 10 business days

Fiji, French Polynesia, Myanmar

5 - 8 business days

China, Christmas Island, Cocos (Keeling) Islands, India, Indonesia, Malaysia, Philippines, South Korea, Sri Lanka, Thailand, Vietnam

5 - 9 business days

Samoa, Taiwan, Wallis and Futuna

4 - 8 business days

Tanzania

3 - 10 business days

Bhutan, Cook Islands, Kiribati, Laos, Nauru, Nepal, New Caledonia, Niue, Palau, Solomon Islands, Tonga, Tuvalu, Vanuatu

6 - 9 business days

Marshall Islands, Mongolia

7-11 business days

Latin America, South America & Caribbean

Bahamas, Venezuela

3 - 8 business days

Antigua and Barbuda, Bolivia, Brazil, Cayman Islands, Dominica, Grenada, Guyana, Mayotte, Netherlands Antilles, Paraguay, Peru, Saint Barthélemy

5 - 9 business days

Aruba, Bermuda, Guadeloupe, Martinique, Montserrat, Saint Kitts and Nevis, Saint Lucia, Turks and Caicos Islands

5 - 11 business days

Anguilla, Argentina, Barbados, Belize, Bonaire; Sint Eustatius and Saba, British Virgin Islands, Chile, Colombia, Costa Rica, Curaçao, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Jamaica, Mexico, Nicaragua, Panama, Saint Vincent and the Grenadines, Sint Maarten (Dutch side), Trinidad and Tobago, Uruguay

4 - 8 business days

Sao Tome and Principe, Suriname, Timor-Leste

6 - 10 business days

French Guinea

7 - 12 business days

Africa & Middle East

Bahrain, Egypt

Standard: 7 - 14 business days
Express: 5 - 9 business days

Saudi Arabia, United Arab Emirates

Standard: 7 - 14 business days
Express: 4 - 8 business days

Jordan, Kuwait

Standard: 7 - 14 business days
Express: 6 - 10 business days

Oman, Qatar

Standard: 7 - 14 business days
Express: 5 - 9 business days

Libya, Reunion

5 - 13 business days

Benin, Burkina Faso, Ethiopia, Gabon, Gambia, Kenya, Lebanon, Mali, Mauritius, Rwanda, Senegal, Sierra Leone, Togo, Uganda, Yemen

5 - 8 business days

Algeria, Azerbaijan, Burundi, Congo, Democratic Republic of the, Congo, Republic of the, Ghana, Ivory Coast, Lesotho, Malawi, Namibia, Seychelles, South Africa

5 - 9 business days

Cameroon, Kazakhstan, Liberia, Mozambique, Niger, Nigeria, Zambia, Zimbabwe

5 - 10 business days

Chad, Eritrea, Guinea, Guinea-Bissau, Madagascar, Somalia, Swaziland, Tunisia

6 - 9 business days

Afganistan, Angola, Botswana, Cape Verde, Comoros Islands, Equatorial Guinea, Kyrgyzstan, Mauritania, Tajikistan, Uzbekistan

6 -10 business days

Central African Republic, Djibouti

6 - 11 business days

Iraq

6 - 13 business days

Israel, Morocco

4 - 8 business days

 

Returns & Exchanges

If for any reason you are not satisfied with your international online purchase, please email our customer service at hello@alloyanatural.com. You will be sent a Return Merchandise Authorization (RMA) via email that must be printed and enclosed with your return. All returns require a RMA in order to be processed. If you choose to return an item for any reason and the item is presented in saleable condition within 30 days of purchase.


Duty & Tax

Duty, customs tariffs and VAT are set by the local government and determined based on a combination of the destination of origin or manufacturing of the goods being purchased, and the classification of that merchandise in accordance with a harmonized system adopted and used by the local government. The amount of applicable duty, tariffs and taxes will vary widely from country to country; please check with your local customs agency for details on estimated costs. Customs, duty, and taxes are non-refundable: so if you refuse a shipment because of unexpected import fees, the cost of the original shipping, any brokerage/customs/duty/taxes, and any return shipping charges will not be refunded.